XP5s (USA) - FAQ's (Frequently Asked Questions)

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Does XP5s support external SD card?

Yes. XP5 support SD card up to 64GB


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Can XP5s phone data be backed up?

Yes, Open 'Backup and restore' application which is located under  Application folder.(Learn how to take back up for XP5s)


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Can my Sonim XP5s connect to a Bluetooth®-enabled device?

Yes, your Sonim XP5s can connect to most Bluetooth-enabled devices.Your Sonim XP5s is compatible with Bluetooth profiles A2DP, AVRCP, FTP, HFP, HSP, MAP, OPP, PAN, PBAP, SAP, SPP


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How to Import/Export Contacts?

Follow the steps how to export contacts :

  • Go to Main menu 
  • Open Sonim scout application
  • Navigate to Utilities > Contact Transfer
  • You can choose the option via (Bluetooth, MDB, VCF or CSV) which you want to transfer contacts from your XP5s 

Follow the steps how to import contacts:

  • Go to Main menu 
  • Open Sonim scout application
  • Navigate Utilities > Contact Transfer > Press the option key (Top left corner) 
  • You can choose to import contacts via (Bluetooth, MDB, VCF or CSV

You can also import/export contacts with the below steps

Go to Contacts Application→ Press Option key → Select Import/export. 


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How do I switch ON torch on Sonim XP5s?

Press and hold the Menu/Home button for 2-3 secs to turn ON torch (or) press the right arrow key from home screen to navigate to quick settings and turn ON Torch.


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How do I wake the screen up?

You can wake the screen up by single press of power button or end call button.


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Can I change the home screen icons dedicated to up/down keys?

Yes. This setting can be found under Settings → Home Screen Shortcuts


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Can I increase the font size in XP5s?

Yes. Font size can be increased from Settings → Display → Font Size & also from Settings → Accessibility → Font Size


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How to attach multimedia files in messages?

Press Options key and select attach photo/video while the message compose window is open.


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How I can check the software version in XP5s?

Go to Main menu  →   Setting  →   About phone  →  Build number


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Does XP5s support FM Radio?

Yes. User can listen to the radio from wired headset or device's speaker. FM is location under Menu → Applications → FM Radio


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How do I add screen lock code?

Go to Menu → Settings → Security → Screen Lock → PIN → Choose PIN


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How do I switch between applications or launch a recently used application?

Press the menu/home button twice to access the multitasking window. 


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What is the functionality of dedicated speaker key ?

Speaker toggle key or dedicated speaker key has two functionalities:

  1. Long press while phone not in a call toggles between Outdoor, Silent and Standard profiles.
  2. Switch call audio among speaker/headset/reciever while on call.


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Can I share XP5s cellular data to other devices or to PC/Mac?

Yes, you can share your cellular data through personal hotspot (or) USB tethering (or) Bluetooth tethering.(Learn how to enable Tethering & portable hotspot)
Note: Mobile Hotspot plan should be activated to enable tethering from your respective network operator.


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